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Getting Started with Convers8

Why Convers8?

Onboarding prerequisites

Per Message Pricing

Convers8 Onboarding

Account & Subscription Setup

Meta Developer App Setup

Template Management

Meta Business Verification

Whatsapp Business Display Name

Tickets Management

How to Start a New Chat With Customers

Managing Customer Tickets

Assigning, Escalating & Closing Tickets

Templates

Template Categories in WhatsApp API

Creating a Template message

Template basic info

Template content section

Adding buttons in Message Template

Variables in Message Template

Template status and Deleting Templates

Creating OTP Template in Convers8

Message Broadcasts

Overview

Creating a Broadcast

Editing a Scheduled Broadcast

Cancel Scheduled Broadcast

Deleting a Broadcast

Broadcast Lists

Best Practices

FAQs & Troubleshooting

Contacts

Overview

Adding Contacts

Importing Contacts

Editing & Managing Contacts

Deleting Contacts

Best Practices

Users and Roles

Overview

Adding Users

Editing Users

Deleting Users

Teams

Team Setup

Bot Studio

How to Create a Bot on Convers8

How to Add a Bot to a WABA on Convers8

AI Agents

How to Create an AI Agent

Managing AI Agents

Settings

WABA Settings

API Configurations

Webhook

Tickets

Account Settings

How to change plan

How to top up AI credits

Adding admin users

Managing multiple wabas

Subscription Management

Developers API

Troubleshooting Common Errors

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How to Create an AI Agent

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