Template Content Section

The Template Content section defines the actual message structure that will be sent to your customers through WhatsApp. In Convers8, this area allows you to configure Headers, Body, and Footer text with support for both named and numbered variables, making templates flexible, dynamic, and personalized.

Header

The Header is an optional component that appears at the top of your template message. It is often used for a short title or media element that helps introduce the message.

Header Options

Convers8 supports the following header types:

1. Text Header

Limit: 60 characters

Useful for titles like: "Order Update" or "Promo Alert"

2. Media Headers

You can choose one media type per template:

Image

Types: JPEG, PNG

Max size: 5 MB

Video

Type: MP4

Max size: 16 MB

Document

Type: PDF

Max size: 100 MB

Convers8 ensures template compliance by validating media sizes and formats before submission.

Body

The Body is the main message text and is required in every template. It’s where you communicate the core information.

Body Rules

• Text-only

• Maximum length: 1024 characters

• Supports multiple variables

• Supports both Named and Numbered Variables

Supported Variable Formats

Convers8 allows two formats for dynamic data insertion:

Named Variables

• {{name}}
• {{order_id}}
• {{amount_due}}

Numbered Variables

• {{1}}
• {{2}}
• {{3}}

Both formats are fully supported in Convers8, allowing you to choose the style that fits your workflow. Variables are validated automatically, and formatting errors are highlighted as you type.

System Attributes

Convers8 also lets you insert system-generated attributes (e.g., customer name, number, email) directly into the Body. When clicked, they appear in the body highlighted and properly formatted.

Footer

The Footer is optional and appears at the bottom of the template.

Footer Rules

• Text-only

• Maximum length: 60 characters

• Only one footer allowed per template

Footers are commonly used for:

• Closing lines

• Contact information

• Legal or compliance text

• Light reminders

Example footer: "Reply STOP to unsubscribe."