Meta Business Verification
Verifying your Meta Business Account is required if you want to:
- Raise your WhatsApp conversation limit (from 250 → 1,000 or more per day).
- Access higher tiers of the WhatsApp Business API.
- Ensure that Meta recognizes your business as legitimate.
⚠️ Note: Business Verification is different from the blue checkmark badge on Facebook or Instagram. This process is specific to your Meta Business Account.
✅ Checklist Before You Start
- Active Website: Your company website must be live and include your business name, address, and phone number.
- Matching Email Domain: The email you use should match your company’s domain (e.g.
@yourcompany.com). - Phone Accessibility: If Meta verifies by phone, make sure you can receive calls. Disable IVR systems temporarily if needed.
- Consistent Business Name: The business name in your documents should match your website and Meta Business Manager.
🔑 Business Verification Steps
- Go to Meta Business Manager.
- From the top-left dropdown, select your Business Portfolio.
- Click the ⚙️ Settings gear icon.
- Scroll to Business Info and ensure your details are correct. Update if needed.
- The phone number here must match your website and documents.
- Under Business Verification, click View Details.
- In the Security Center, check your verification status.
- If verification is pending, click Continue → Get Started.
- Select your Country and click Next.
- Enter your Business Details (name, address, website) exactly as they appear in your legal documents.
- Choose your business from the list, or select “My business isn’t listed.”
- Pick a contact method (phone or email).
- Upload supporting documents (see list below).
- If using phone verification, click Call to receive a code and enter it.
- Submit your application.
Meta will review your submission. Reviews usually take a few days, and you can track the status in the Security Center.
📄 Accepted Documents
Make sure documents are:
- Issued by official authorities.
- Clear, valid (not expired), and in an accepted language.
Examples:
- Certificate/Articles of Incorporation
- Business Registration or License
- Government-issued Tax Document (not self-filed)
- Business Bank Statement
- Utility Bill (only for verifying address/phone, must include legal business name)
🚫 Common Rejection Reasons
- Incomplete or expired documents
- Different names on documents and website
- Unverified or inactive website domain
- Phone/email mismatch
- Illegible scans or wrong language
If rejected, review the reason in the Security Center, correct the issue, and resubmit.