Canceling a Scheduled Broadcast

If you’ve scheduled a broadcast but decide not to send it, Convers8 allows you to cancel it before the scheduled send time. Canceling prevents the broadcast from being delivered.

When You Can Cancel a Broadcast

You can only cancel broadcasts that are:

• In Scheduled status, and
• Have not yet been sent to recipients.

Once the broadcast has been sent, it can no longer be canceled—you’ll need to delete it instead.

How to Cancel a Scheduled Broadcast

Step 1: Navigate to Broadcasts

From the sidebar, open the Broadcasts section.

Step 2: Locate the Scheduled Broadcast

Go to the Scheduled tab to view all upcoming broadcasts. Find the specific broadcast you wish to cancel.

Step 3: Cancel the Broadcast

Click the Cancel button beside the broadcast entry. A confirmation modal will appear asking you to confirm your action.

Step 4: Confirm the Cancellation

Click Cancel Broadcast in the confirmation modal. The broadcast will move to a Canceled state and will not be sent at the scheduled time.

What Happens After Canceling

• The broadcast remains visible in your Broadcasts history with a Canceled status.
• You can still view its details and analytics, but the system will not send it.
• Canceled broadcasts cannot be edited, but they can be deleted.

Tips for Canceling Broadcasts

• Cancel as early as possible to ensure no messages are queued for sending.
• If you’re unsure, consider editing the broadcast instead of canceling.

Next: Deleting a Broadcast →